Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Kusonjululiwe

Vimeo videos not playing on Firefox

Senerio replied
Senerio

So I clicked into a video, and it did not play. Further troubleshooting showed it was a video hosted by vimeo, and youtube videos still worked. I tried on multiple vimeo hosted videos, on multiple unconnected websites (dropout, patreon, and directly on the vimeo website).

I tried the following fixes:

  • I opened it in a private window and nothing played.
  • I booted into safe mode, still nothing.
  • I turned off all of my add-ons, nope.
  • I cleared my cache and restarted, nothing.
  • I cleared my browsing data and restarted, also nothing.
  • I checked for updates: up to date.
  • I created a test profile, and it works there.
  • I opened Chrome and it worked there too.

The test profile/chrome thing suggests it's an add-on or something but the fact that I turned them all off and this still happened has me baffled.

Update: I fixed it. Was user error.

So I clicked into a video, and it did not play. Further troubleshooting showed it was a video hosted by vimeo, and youtube videos still worked. I tried on multiple vimeo hosted videos, on multiple unconnected websites (dropout, patreon, and directly on the vimeo website). I tried the following fixes: * I opened it in a private window and nothing played. * I booted into safe mode, still nothing. * I turned off all of my add-ons, nope. * I cleared my cache and restarted, nothing. * I cleared my browsing data and restarted, also nothing. * I checked for updates: up to date. * I created a test profile, and it works there. * I opened Chrome and it worked there too. The test profile/chrome thing suggests it's an add-on or something but the fact that I turned them all off and this still happened has me baffled. Update: I fixed it. Was user error.

Okulungisiwe ngu Senerio

All Replies (1)

Isisombululo Esikhethiwe

User error.

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.