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Why do I find that Mozilla has blocked Firefox 149.0 from using the Mozilla VPN add-on?

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hardware3
hardware3

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature"

"Easy Firefox integration with the Mozilla VPN extension (Windows only)"

There is nothing easy when clicking on the download for the Mozilla VPN extension yields a message that the add-on or extension has been blocked. The explanatory link provided is https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist. That lets you know that:

"When add-ons violate Mozilla’s policies, compromise user safety or privacy, or fail to meet user expectations, Mozilla takes action. This may include disabling add-ons in Firefox to maintain a secure and reliable user experience. "

So, when will Mozilla stop violating Mozilla's policies so that the Mozilla VPN add-on is fit for use on Firefox v 149.0 [without free VPN] running on WIN10 64?

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature" "Easy Firefox integration with the Mozilla VPN extension (Windows only)" There is nothing easy when clicking on the download for the Mozilla VPN extension yields a message that the add-on or extension has been blocked. The explanatory link provided is https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist. That lets you know that: "When add-ons violate Mozilla’s policies, compromise user safety or privacy, or fail to meet user expectations, Mozilla takes action. This may include disabling add-ons in Firefox to maintain a secure and reliable user experience. " So, when will Mozilla stop violating Mozilla's policies so that the Mozilla VPN add-on is fit for use on Firefox v 149.0 [without free VPN] running on WIN10 64?

Isisombululo esikhethiwe

The Mozilla VPN extension is back on AMO. https://addons.mozilla.org/en-US/firefox/addon/mozilla-vpn-extension/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

James
James
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from https://support.mozilla.org/en-US/forums/contributors/717589

The VPN product team has temporarily disabled downloads of the Mozilla VPN add-on. Existing users can continue using it as normal, this only affects new downloads.
Kiki
Kiki
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Mozilla Staff

Hi there,

As James noted above, the add-on is being disabled temporarily. If you're a current subscriber, you can use the app to run Mozilla VPN on your devices. In the meantime, we'll ask the team to notify subscribers once the add-on is re-enabled.

Kiki
Kiki
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Mozilla Staff

Hi there,

I've been told that the team is planning to re-enable the add-on soon. Can you please check back during the weekend and flag here if you still can't access the add-on page until then?

Okulungisiwe ngu Kiki

James
James
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Isisombululo Esikhethiwe

The Mozilla VPN extension is back on AMO. https://addons.mozilla.org/en-US/firefox/addon/mozilla-vpn-extension/

Buza umbuzo

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