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Why aren't copies of some messages saved in "sent"?

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  • Igcine ukuphendulwa ngu david
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aidan2
aidan2

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box:

"access errors. You can retry or save the message locally to Local Folders/Sent-aidan@clockwork1.plus.com."

Is there any way that I can overcome this issue and have a copy saved automatically, please?

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box: "access errors. You can retry or save the message locally to Local Folders/Sent-aidan@clockwork1.plus.com." Is there any way that I can overcome this issue and have a copy saved automatically, please?

Isisombululo esikhethiwe

Thanks for your reply and suggestion David.

I selected "copies and folders" in the account settings and then ticked "place copy in sent folder" so hopefully this will do the trick.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (5)

david
david
  • Top 10 Contributor

Well, the internet is not something that Thunderbird can control. Those messages are real, in that sometimes messages do not get through due to internet issues. My suggestion is to change the setting for the sent folder to be on your PC.

aidan2
aidan2 Umnikazi wombuzo

Isisombululo Esikhethiwe

Thanks for your reply and suggestion David.

I selected "copies and folders" in the account settings and then ticked "place copy in sent folder" so hopefully this will do the trick.

david
david
  • Top 10 Contributor

do let me know if it works.

aidan2
aidan2 Umnikazi wombuzo

Hello David,

I have sent a few emails and Thunderbird has not given me that error message with any of them. Early days but what I have changed in the account settings has worked so-far. Fingers crossed!

Aidan.

david
david
  • Top 10 Contributor

Thanks for the feedback. The internet is never as stable as we hope, but I'm glad all is working. :)

Buza umbuzo

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