Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unknown mail service detected during Thunderbird installation

  • 2 uphendule
  • 1 inale nkinga
  • 61 views
  • Igcine ukuphendulwa ngu sfhowes

During the installation of Thunderbird I have received the following message:

"The follwing settings were found at your email provider:

mail.your-server.de

This is NOT my current email provider!!

What does this mean??

During the installation of Thunderbird I have received the following message: "The follwing settings were found at your email provider: mail.your-server.de“ This is NOT my current email provider!! What does this mean??
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

That domain appears to be hosted by Google, so click on manual config. and try these settings:

imap.gmail.com, 993, SSL/TLS, OAuth2, email address

smtp.gmail.com, 465, SSL/TLS, OAuth2, email address

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

May be the TB new account wizard (or the new Account Hub) got it wrong. If you're a myResilience employee you likely know the correct email server settings, so you can use the manual account setup.

Isisombululo Esikhethiwe

That domain appears to be hosted by Google, so click on manual config. and try these settings:

imap.gmail.com, 993, SSL/TLS, OAuth2, email address

smtp.gmail.com, 465, SSL/TLS, OAuth2, email address

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.