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Stop asking to save passwords

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I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?
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All Replies (1)

Hi,

That looks odd. Please try the following:

  • Run Firefox in Troubleshoot Mode. Is the setting still grayed out there? If not, see this article for further troubleshooting steps.
  • (If the above doesn't help) Go to about:policies (just enter this in your address bar and press Enter). What do you see there?
  • (If the above doesn't help) Create a new Firefox profile. Is the setting grayed out there as well?
Buza umbuzo

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