If it is no longer in the trash, thunderbird does not have a recover feature.

What I mean is:

How do I restore a message from the "Trash" folder (and get it back into the Inbox)?

Thanks.

Sorry David, I missed your reply. I realized that I originally stated the question incorrectly. Do you have a response to my correctly stated question, namely:

How do I restore a message from the "Trash" folder (and get it back into the Inbox)?

Thanks again!

My experience is to highlight the message, rightclick, and select 'move to inbox' - that should do it. :)

Thanks. Actually, I have to move to my name, then inbox, and then inbox again. This is because the inbox has subfolders.

I would also like to ask your advice on making subfolders for various topics and also what are local folders. I'll post those questions in the next day or so. I'd be grateful if you watch for them.

Thanks again!

I'll respond to your local folders now: Local Folders are folders physically on your computer and not usually associated with accounts. These are not useful if you use your email account equally between phone an PC or between multiple PCs.

Thanks again David. I really don't don't understand your answer.

I don't understand Thunderbird. To give context, here is some background. I used Juno 4 since email was first available --- probably more than 30 years ago. Last summer, the Juno 4 local client stopped working (the Juno Webmail still works). Thunderbird was the only local email client I could find. As soon as I started using it, it used my Juno email address. That made life much easier than if I would have had to change to a new email address.

Juno was straightforward and very simple to use. By contrast, Thunderbird has all kinds of bells and whistles which completely baffle me. So that is my background.

Here are some things I don't understand:

"Local Folders are folders physically on your computer and not usually associated with accounts."

1. Juno 4 was a POP client so all emails were stored physically on my computer. I have many thousands of stored emails. Thunderbird is unclear as to whether or not it is POP. Maybe it is IMAP and I don't understand what IMAP really is.

2. What is an account?

"These (local folders) are not useful if you use your email account equally between phone an PC or between multiple PCs."

3. I use my phone for talking. Full stop.

4. With Juno, I could and still can use webmail from any computer. When the local client was working, I just used that for my main PC at home. I am trying to use Thunderbird the same way.

Those are the questions that arise from your message. I have many more that I would like to ask you later.

Thanks once again, Sandy

Juno is a POP account to my knowledge. IMAP is not available. IMAP is a technology that keeps the messages on the server; that is useful if the user uses more than one PC or also uses phone for email access. POP keeps everything on the user's PC.

An account is the setup for one email address. Thunderbird can handle an unlimited number of accounts. For example, some users have a personal email account and a business email account. Thunderbird keeps all messages separate for each.

Subfolders can be helpful if you want to isolate some messages into groups for later review. For example, I have a subfolder for receipts and one for copies of online orders. My wife uses subfolders for each of her friends, letting her review prior discussions easily. To create a subfolder, just highlight the parent folder (such as Inbox), rightclick and select the 'new folder' option.

Be sure to create a backup periodically; PCs sometimes crash. Here are suggested steps:

BACKUP

1. ensure thunderbird is not running
2. enter %appdata% in search window on task bar and press Enter key
3. this should open windows file explorer in Appdata\roaming folder
4. highlight the Thunderbird folder and copy to external media

RESTORE

1. ensure thunderbird is installed and NOT running
2. enter %appdata% in search window on task bar and press Enter key
3. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This will prompt to overwrite an existing folder of same name. allow it
4. start thunderbird and all should be there

I am sorry that I have not responded earlier because I have been sick. I apologize for the delay. I have many issues. Here are some of the most pressing ones. I would be most grateful for your help with these.

1. Junk Filter – simply does not work at all. – does not filter messages I have labeled as junk – puts valid messages in junk box 2. POP and IMAP: I want POP. I do not want IMAP. 2. Stability – Thunderbird appears to be inherently unstable. I should not need to back it up. 3. C:\Users\User\Appdata\Roaming\Thunderbird – this file location is a malicious machination from Microsoft. I want a reasonable path, for example C:\Thunderbird 4. Local Folders. I have already said I want POP – not IMAP. Can you tell me how to set that up? 5. Subfolders. In Juno, I have hundreds of folders. My messages are sorted by topic. I want a similar setup for Thunderbird.

1. The junk filter in Thunderbird has to be trained.

2. Juno's site implies that they provide only POP accounts. Some other sites claim that Juno provides IMAP accounts too. To see what kind of account you have, right click on the account name in the folder pane, select "Settings", then, on the next screen, click on "Server settings" on the left and note the account type at the top of the right pane. If you have IMAP, you set your account up wrong. We can guide you in switching to POP. Or see here: https://support.mozilla.org/en-US/kb/faq-changing-imap-pop

2. Everything has to be backed up regularly. Many factors inside and outside Thunderbird can cause data loss. Many factors can cause data loss elsewhere on your computer. Drives fail. People delete things accidentally. Anti-virus software screws things up. Etc. The advice to make back-up copies does not imply that one application is more prone to data loss than another application.

3. "C:\Users\User\Appdata\Roaming\Thunderbird – this file location is a malicious machination from Microsoft. I want a reasonable path, for example C:\Thunderbird". It's probably better to accept it than to mess with it.

4. Local folders are not POP but they are similar. You probably already have POP. See the first #2 above. Is there a reason why you suspect that you have IMAP?

5. Do you mean that you have hundreds of folders in the discontinued Juno application? Not on the server, right? You seem to want local folders in Thunderbird, either associated with your POP account or on their own. They are easy to create. Right click on either your account name in the folder pane or on "Local Folders" in the folder pane, and select "New folder". Do you want to move the mail from the Juno application to Thunderbird?

Just looking in.. it seems you have folders in your old Juno account and want to move them to Thunderbird? We try to help, but you need to do some of this. Does the Juno client have the ability to export the messages so they can be added to Thunderbird? You mentioned Juno 4 stopped working. The newer Juno 5 supports POP, so why have you not pursued that option? You would keep all that you have and be using their newest software? Converting your message folders from Juno to Thunderbird will require knowledge of how they are organized. If mbox format, then it's straightforward. My thought is you might be better off by staying with Juno 5.

I concur also with Rick: Juno originally only supported POP, and if you're a long-time user, then they would be POP.

I concur also with Rick: Juno originally only supported POP, and if you're a long-time user, then they would be POP.

I wonder if Mr. Schmoe could have set up his account in Thunderbird as IMAP when he moved from Juno. It seems unlikely.

It's been hard to find definitive information about Juno app versions. Version 8 came out in 2009, but version 5 still seems to be supported. I'm confused.

Rick, Hard to know. Juno now seems to default to IMAP, and so does Thunderbird. No details of the account have been posted, and it seems a waste of time without that from him. The Juno site indicates that Juno 5 supports POP and IMAP that seems the safest road, especially since he has so many folders. The work to possibly convert and import all the folders seems a big task since I am not aware even of the Juno folder format. This looks iike a rabbithole, lacking facts. It isn't our responsibility to know his account settings.

To Joe, - click to 'account settings' menu - click 'server settings' link in left side. if the right side of screen says IMAP, then the account is IMAP. if you do not want IMAP, then delete the account. then, start over and create a new account and be sure to specify POP during setup - once you have the account working, you can investigate importing folders. to do that, and receive assistance, you need to do a screenshot of the Juno folders as they appear in Windows File Explorer. That will let people here make suggestions on what might work. If the file structure appears to be the same as used by Thunderbird, then a detailed (somewhat tedious) process will allow you to transfer all folders to thunderbird. we can help in providing steps to do that.

Thanks to both of you for your responses. I will respond first to Rick and then to David.

Responses to Rick:

“1. The junk filter in Thunderbird has to be trained.” I thought that is what I was doing. What should I do to train it? For example, if I designate email from a specific email address as junk, Thunderbird still puts emails from that address in my inbox. Thunderbird also arbitrarily puts emails NOT designated as junk in the Junk box.

2 POP and IMAP. I know that Juno is POP because all email downloaded to the Juno client is removed from the server. That is not the case with Thunderbird. Yet, Thunderbird documentation is vague about whether it is POP or IMAP. How can I set it to POP (respectively to IMAP)?

Regarding backups, I have all my data on a separate drive --- J:\ This includes installable applications, so if my C:\ drive becomes corrupted and Windows needs to be reinstalled, I can reinstall my applications.

Juno is on the J drive with a simple path: J:\Juno I would like to do that with Thunderbird.

3. "C:\Users\User\Appdata\Roaming\Thunderbird I don’t buy into Microsoft’s trip. For example, I use Windows 7 and I have tweaked Windows 7 so that most of its stupid “features” have been removed or disabled. This would be difficult to do with Windows 10 and impossible with Windows 11 and beyond. I may just try to copy Thunderbird to the location I want and see whether I can make it work.

4. POP and IMAP --- I have commented on this above. You wrote “Local folders are not POP but they are similar.”

That kind of vague language is exactly what is problematic to me about this topic. What do you mean here?

5. Do you mean that you have hundreds of folders in the discontinued Juno application? Not on the server, right? Yes. You seem to want local folders in Thunderbird, either associated with your POP account or on their own.

I still do not know whether I have a POP account. I still do not know what a local folder is. Also, what do you mean by “on their own”?

They are easy to create. Right click on either your account name in the folder pane or on "Local Folders" in the folder pane, and select "New folder". I still do not know what a local folder is. Do you want to move the mail from the Juno application to Thunderbird? I do not intend to put my many thousands of old messages from Juno on to Thunderbird. All I want to do is make subfolders, BUT I need to know what a local folder is and what other kind of folder there is.

Response to David:

As I said before, I don’t want to put my old Juno messages into Thunderbird. Regarding Juno 5, I tried this many years ago and it was POP. I went back to Juno 4 because Juno 5 was somewhat unstable and also encrypted the messages so that lost messages could not be recovered. The disadvantage for me with Juno 4 was that the Inbox size is limited to 1000 messages, so I had to frequently create new folders based on date. When Juno 4 stopped working, I tried to get Juno 5 but could not find it. I only found newer versions which are webmail only

Rick wrote: “I wonder if Mr. Schmoe could have set up his account in Thunderbird as IMAP when he moved from Juno. It seems unlikely. It's been hard to find definitive information about Juno app versions. Version 8 came out in 2009, but version 5 still seems to be supported. I'm confused.”

Here is my response to that: I did not set up a Juno account in Thunderbird. I don’t remember exactly, but I think I just installed Thunderbird and it used my Juno email address from the outset. That had been good for me because I did not have to change to a new email address.

Regarding newer versions of Juno, found that Juno 8 is webmail only and I could not find Juno 5. If I could get Juno 5, I would go with that. Can it still be found?

Junk mail training: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

David and I have both told you how to check whether your account in Thunderbird is set up as IMAP or POP. Have you tried it?

The J: drive is not a back-up. You must make back-up copies of data on your J: drive. You do not want any data to exist in only one location.

What about David's explanation of local folders did you not understand? I used the wording that I did because David had already explained it and I was just responding to your conflation of POP accounts and local folders. Look at the folder pane in Thunderbird. You will see "Local Folders". That's it. It is a place where you can create folders to store messages that will exist only on your computer's drive, not on a server and not associated with any e-mail address. Such folders in Thunderbird can exist in two places: the local folders "account", where they have no conection to an e-mail address, and a POP account, where they are associated with an e-mail address. By "on their own", I meant not associated with an e-mail address.

I told you how to create a local folder: right click on "Local Folders" in the folder pane, and select "New folder". Try it. Now you have a new folder into which you can put messages. If you have a POP account, you could do the same thing there.

Response to David (7:45 am, Jan 6):

As I said before, I don’t want to put my old Juno messages into Thunderbird. I do not want to import folders. All I want to do is create subfolders in Thunderbird.

You wrote:

“-click to 'account settings' menu - click 'server settings' link in left side.” I cannot find “'account settings' menu”

I did not set up a Juno account in Thunderbird. I don’t remember exactly, but I think I just installed Thunderbird and it used my Juno email address from the outset.

There is no way for Thunderbird to do that. You must have set up your Juno account in Thunderbird.

Regarding newer versions of Juno, found that Juno 8 is webmail only and I could not find Juno 5. If I could get Juno 5, I would go with that. Can it still be found?

Only people with Juno accounts can see what is available to download here: http://my.juno.com/s/download

I cannot find “'account settings' menu”

Two places:

1. Click on the three-lined icon at top right of your screen.
2. Under the "Thunderbird" application menu. You may have to press the <alt> key to show the menu.