12 days still no solution to no emails, Is there a way to escalate to get my problem solved? ISP says it is a Thunderbird problem, on all 4 calls.
I have the latest Thunderbird, it has been working fine for 14 years. Now I get a message about the certificate is not valid for the server. The emails are on my ISPs web site, but do not load on to Thunderbird. I have 4 emails in Thunderbird two With my ISP and two with gmail, the gmail work fine. The last call to my ISP Wowway, the had me change incoming server name and port #, change from STARTT to SSL/TLS and change my outgoing server address. This did NOT help.
Can I talk to anyone at Thunderbird. This is my 3rd or 4th post here. HELP ME PLEASE!
Mike
All Replies (6)
You received a response three posts back, but you never responded. That individual was prepared to assist you in your issue. Thunderbird is a messenger; it receives messages back from the network and shares those with the user. That is why you see the message. That your ISP keeps changing the specs should be a concern to you, as it's their system. Maybe, if you post exact error message, screenshot of the certificate, screenshot of the incoming server settings pane, someone here will have suggestions. thank you.
Sorry I missed that. I screen shot everything that I think is relevant. Note, my gmail addresses do work in Thunderbird, my Knology addresses don't work. I made no changes before the problem started.
Qmavam, would you please post your responses here? -- https://support.mozilla.org/en-US/questions/1555353
Thanks.
That leads to this thread as I think you mean https://support.mozilla.org/en-US/questions/1552900
James said
That leads to this thread as I think you mean https://support.mozilla.org/en-US/questions/1552900
Oops. Copy and paste error. Thanks.
Problem has been solved, see https://support.mozilla.org/en-US/questions/1552900 Locking this topic.
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