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Forgotten password

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  • Igcine ukuphendulwa ngu Wayne Mery

phlcpa
phlcpa

Earlier this year I downloaded Thunderbird and started trying to use it. Early on, I somehow set a password and I am not able to remember that password. So, at that time, I uninstalled Thunderbird and continued using my old Outlook 2016.

Recently, I realized that End of Life for Outlook 2016 was near or already here. So, I decided to try Thunderbird again. HOWEVER, Thunderbird still keeps prompting me for passwords – apparently looking back at my previous installation.

I would REALLY like to get out of my MS connection and continue with Thunderbird, but I am frustrated and can’t get in enough to reset the password/

All assistance and guidance will be very much appreciated.

Earlier this year I downloaded Thunderbird and started trying to use it. Early on, I somehow set a password and I am not able to remember that password. So, at that time, I uninstalled Thunderbird and continued using my old Outlook 2016. Recently, I realized that End of Life for Outlook 2016 was near or already here. So, I decided to try Thunderbird again. HOWEVER, Thunderbird still keeps prompting me for passwords – apparently looking back at my previous installation. I would REALLY like to get out of my MS connection and continue with Thunderbird, but I am frustrated and can’t get in enough to reset the password/ All assistance and guidance will be very much appreciated.

All Replies (2)

Ed
Ed
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  • Moderator

See https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_resetting-your-primary-password-if-you-have-forgotten-it.

Wayne Mery
Wayne Mery
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  • Top 10 Contributor

You previously posted https://support.mozilla.org/en-US/questions/1551717 but seem to have ignored or not responded to the advice?

Buza umbuzo

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