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Account limit reached for profile — deleted others but still blocked.

  • Akukho zimpendulo
  • 0 zinale nkinga
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I am having trouble with signing in and syncing after making other profiles. I was under the impression that the profiles would be under one email and tried signing into two other accounts which worked but then I saw that my original profile was disconnected. When trying to re-sign in I kept getting a pop-up saying “account limit reached for this profile,” but the profile isn’t signed into anything. I signed out of the two extra profiles and deleted them. I signed out of my other devices that had the same email attached. I also went into my profile folder through “about:profiles” and deleted the 'signedInUser.json' file, cleared the cache, restarted Firefox, and even tried refreshing Firefox through the troubleshooting page. I also checked my Firefox account online and removed any connected devices before signing back in again. the only way i can sign in with the email is to create a new profile but that leaves my og- with all my bookmarks and extensions- without a way to sync.

I am having trouble with signing in and syncing after making other profiles. I was under the impression that the profiles would be under one email and tried signing into two other accounts which worked but then I saw that my original profile was disconnected. When trying to re-sign in I kept getting a pop-up saying “account limit reached for this profile,” but the profile isn’t signed into anything. I signed out of the two extra profiles and deleted them. I signed out of my other devices that had the same email attached. I also went into my profile folder through “about:profiles” and deleted the 'signedInUser.json' file, cleared the cache, restarted Firefox, and even tried refreshing Firefox through the troubleshooting page. I also checked my Firefox account online and removed any connected devices before signing back in again. the only way i can sign in with the email is to create a new profile but that leaves my og- with all my bookmarks and extensions- without a way to sync.

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