Problem with email in outbox
Can someone advise please, I am using an android tablet and have had no problems with thunderbird until recently. I send and receive email from multiple accounts, but occasionally it will stick the email in the outbox and nothing I do will send it.
The email address is correct because if I go to yahoo it will send the message.
It appears to be totally random from any of the six accounts I use. I have deleted each account, reinstalled thunderbird. No difference. I can send mail it goes yo outbox, send another and it gets sent. ??
I am getting to the stage where I am going to abandon thunderbird because I think email is sent and its not.
All Replies (1)
Hi Cat
As a fellow user, I understand how this could be frustrating. Lets see if we can offer any assistance.
Catweazle said
but occasionally it will stick the email in the outbox and nothing I do will send it.
Could I inquire what steps you've tried?
Could there have been poor network connectivity at the time. Does the email send at a later time?
When the issue next occurs, could you enable the app's debugging feature then try sending the email again. Instructions can be found on the link below.
Once done, have a look for any errors in the log.
Happy to review the log. Please redact any personal or sensitive details before sharing.