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after logging into websites there is only a blank screen - happens on multiple websites

I-Firefox Web compatibility
TromoSM replied
stodiej
stodiej

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns completely blank. I then have to go to Chrome if I want to do anything. I use NoScript 13.0.9 and have allowed all access so not sure what is blocking the browser content. There are no error messages or anything displaying at all. Any assistance is appreciated, thank you!

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns completely blank. I then have to go to Chrome if I want to do anything. I use NoScript 13.0.9 and have allowed all access so not sure what is blocking the browser content. There are no error messages or anything displaying at all. Any assistance is appreciated, thank you!

All Replies (4)

Paul
Paul
  • Umongameli
  • Abanegalelo Abayi-10 Abaphambili

Hi

What other add-ons do you have installed in Firefox?

Have you tried turning off NoScript completely?

stodiej
stodiej Umnikazi wombuzo

Here are my other extensions: Adblock Plus DuckDuckGo Privacy Essentials Facebook Container Firefox Relay Norton AntiTrack

I did just now turn all of these off and still get same results; often, when going to sign on a black screen flashes then just shows blank afterward.

stodiej
stodiej Umnikazi wombuzo

Update, I read this post: https://support.mozilla.org/en-US/questions/1344665

and then ran Firefox in Troubleshoot Mode

The problem did not occur, which sounds then like it may be either one of my extensions or hardware acceleration; I will test each extension one at a time as the related article says and see if that is the fix

TromoSM
TromoSM

some sites use anti-bot scripts and your adblockers might be interfering with it.