Toolbar Buttons
Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The 'home' button still seems to work, but almost all others (such as the 'back' button etc) can't be selected. This is very frustrating. To note, I am not tech savvy at all.
Thank you in advance for your help.
Andrew
Isisombululo esikhethiwe
Hi Kiki, yes I'm up to date and the problem seems to have gone. Thanks for your help, Andrew.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (6)
Hi Andrew,
While the browser is responsive, may I ask you to visit about:support and click "Copy Text to Clipboard", edit this question and then paste the contents from the about:support page under troubleshooting information section, then click on Save changes? That'll help our team to troubleshoot the issue further. I have a feeling that this may relate to https://bugzilla.mozilla.org/show_bug.cgi?id=1984342.
Hi Andrew,
It's totally ok if you're not comfortable sharing the about:support information. I just wanted to provide an update here.
Recently, we added the following line in the 142 release notes under the Unresolved section:
Multiselecting non-contiguous tabs to drag may result in toolbar unresponsiveness or visual glitches. Dragging any single tab should resolve this. We will be landing a fix in the next dot release with Bug 1984342.
The dot release is planned this week, so please keep an eye on our update soon and hopefully you can let us know if it fix the issue.
Hi Kiki
Thanks for both your replies. I looked through the thread you linked to and my issues are very similar. I am able to use shortcuts when the buttons are inactive. I hope the upcoming patch resolves this issue.
Andrew
Thanks, Andrew. 142.0.1 was out already. Have you updated?
Isisombululo Esikhethiwe
Hi Kiki, yes I'm up to date and the problem seems to have gone. Thanks for your help, Andrew.
I'm glad it works now. (: