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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't backup or copy profile since 141 - Mozilla, can you provide a step by step procedure to backup a profile?

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  • Igcine ukuphendulwa ngu robq13
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robq13
robq13

Issue remains - see post [https://support.mozilla.org/en-US/que.../1525355]

Is there a way to backup a profile?

Issue remains - see post [[https://support.mozilla.org/en-US/questions/1525355]] Is there a way to backup a profile?

All Replies (2)

Paul
Paul
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  • Top 10 Contributor

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles#w_back-up-your-profile

The key bit is right at the start - make sure that Firefox is completely closed before starting any backup.

robq13
robq13 Umnikazi wombuzo

Paul - thank you for your speedy reply. In following the steps you outlined:

a) I found the profile folder location b) Moved up one level: (C:\Users\<USER>\AppData\Roaming\Mozilla\Firefox\Profiles c) Exited Firefox d) Verified thru task manager that no FF running e) Right-click on folder ---> copied f) When pasting, the copy function hangs at "needs permission to make changes to addons.json" (see screenshot attached). Will not continue from this point

Okulungisiwe ngu robq13