Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

"next slide" and "previous slide" buttons do not appear on websites (e.g. MSN)

  • 1 baphendule
  • 0 zinale nkinga
  • 102 views
  • Igcine ukuphendulwa ngu Jim

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private browsing tab from either regular or safe mode, the scroll buttons appear and are functional. I am running Firefox version 129.0.2 (64 bit) on Windows 11 Home version 23H2. I have refreshed Firefox and also uninstalled and reinstalled Firefox. I have also toggled "always show scrollbars" on in Windows settings. No change. These scroll buttons function in other browsers (Edge, Chrome), but I prefer Firefox. Where do I go from here?

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private browsing tab from either regular or safe mode, the scroll buttons appear and are functional. I am running Firefox version 129.0.2 (64 bit) on Windows 11 Home version 23H2. I have refreshed Firefox and also uninstalled and reinstalled Firefox. I have also toggled "always show scrollbars" on in Windows settings. No change. These scroll buttons function in other browsers (Edge, Chrome), but I prefer Firefox. Where do I go from here?

Isisombululo esikhethiwe

The "chosen solution" found in the following article appears to have resolved the problem. https://support.mozilla.org/en-US/questions/1221725.

That is: Forget the website from history and maybe also delete the website's cookies.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Isisombululo Esikhethiwe

The "chosen solution" found in the following article appears to have resolved the problem. https://support.mozilla.org/en-US/questions/1221725.

That is: Forget the website from history and maybe also delete the website's cookies.