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All my logins are gone
I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of use. I am not sure when or how this occurred but I never received any notification that nothing was syncing or I had been logged out. I want all my login information restored. On top of that, I've always had issues with Twitch.tv and any video site crashing. My only concern is my logins being restored.
All Replies (3)
Did you read these tips before doing what your doing? If something goes wrong it's not Firefox fault the user is the one doing this not Firefox.
https://support.mozilla.org/en-US/kb/import-bookmarks-google-chrome https://blog.mozilla.org/en/privacy-security/how-to-switch-from-chrome-to-firefox/ https://support.mozilla.org/en-US/kb/switching-chrome-firefox
I said I've been using Firefox for YEARS after switching from Chrome. So that means I've been saving login information for about 2 years without problems after switching from Chrome. So none of this shit is actually going to help me. I don't know how the fuck you're a top contributor when you lack reading comprehension. I was signed out without any notification of being signed out and now I have NONE of my login information. AND when I signed back in all my logins are gone. Don't even bother to reply because obviously you motherfuckers can't help me. You lack reading comprehension AND this browser is a laggy piece of shit anyway.
Here are two things to check for:
(1) Did Firefox switch you to a new profile?
Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.
This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)
The profile that Firefox is currently using will have this:
This is the profile in use and it cannot be deleted.
Do you have any other profile(s) listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.
If it isn't what you want, simply close that new window.
If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.
Anything useful there?
(2) Did Firefox sideline your saved logins because the file became corrupted?
On the about:profiles page, click the "Open Folder" button for the "Root Directory" of your default profile. Logins are saved in a file named logins.json; is there a file named logins.json-corrupt or logins.json.corrupt?
(3) Is there any login data in the Mozilla Sync cloud?
To check this, install the About Sync add-on from: https://addons.mozilla.org/firefox/addon/about-sync/
Then type or paste about:sync in the address bar and press Enter to load that add-on page. The add-on should query your account and show all the categories of data on the server. In the Collections section of the page, Passwords category, use the "Records (table)" mini-tab to view a list of the data on the server. Is it there?