Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lost my data

  • 1 baphendule
  • 0 zinale nkinga
  • 41 views
  • Igcine ukuphendulwa ngu Paul

ileana.gigena
ileana.gigena

Hi, I reinstalled MacOs and when I tried to re sync all my data was lost. I changed the password because I could't remember it. I lost markers passwords, please please someone help me. Please help! thanks

Hi, I reinstalled MacOs and when I tried to re sync all my data was lost. I changed the password because I could't remember it. I lost markers passwords, please please someone help me. Please help! thanks

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

When you reset your password, data that in transit between devices would be cleared. Do you still have your data on your other device connected to Firefox Sync?