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Can not log into Last Pass extension with newest Firefox update

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  • 23 zinale nkinga
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  • Igcine ukuphendulwa ngu rob.nash1984

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I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension. Any advice appreciated - thanks!

All Replies (10)

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What you want to do is uninstall the addon and reinstall it. There could be a revision that it needs updating. If this issue continues you might want to contact LastPass support to find out if the latest version is supported in Firefox version.

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That does not fix the problem. I am also having the same problem. Last pass not working with Firefox but works fine with all other browsers.

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I'm having a similar issue beginning recently. When opening up firefox, I'm prompted for 2FA (Google Authenticator). I enter the code, click authenticate, nothing happens.

I can log into the site, or log in via the app, but even if I click remember this computer, it does not. I have to log in every time.

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I have the same problem as bariguy above: 2FA authentication not working, but I'm able to login to Lastpass. Also, lately Firefox became less and less reliable. Often, I'm browsing a site and all of a sudden it stops following links. I kill it and restart it and everything works fine for a while, until the same problem happens. Very frustrating.

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Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

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I would try the support site or support email mentioned on the extensions page on the add-ons site.

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Same problem here as well with the autofill.

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Jawaka said

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

exact same problem. firefox win10x64 21h2 latest july patching

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Jawaka said

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

Seems to be fixed for me now

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Same problem here. Can't login to LastPass either with the browser extension or by visiting the LastPass website, but can login to LastPass through any other browser

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