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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox and FaceBook

  • 8 uphendule
  • 1 inale nkinga
  • 21 views
  • Igcine ukuphendulwa ngu choppbobby

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When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is displayed.

When I use Edge I have no problems at all, so I have to assume that it is FF and not my computer that is at fault.
Please advise.
Bob Burns
When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is displayed. When I use Edge I have no problems at all, so I have to assume that it is FF and not my computer that is at fault. Please advise. Bob Burns

All Replies (8)

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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I clear the cache as a matter of routine all the time. Facebook is the only web site where this happens.

I opened Facebook in normal mode just now, and there is no problem. ???
Thanks for your reply. I'll wait and see what happens later.
BB
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Here's hoping.

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See also this bug report.

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

Okulungisiwe ngu cor-el

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The Face Book problem comes and goes.

I am trying to see if there is a setting in FB that might be at least part of the problem, because as I said FB is the only site that I have this problem.
BB
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Did you update Firefox to 97?

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I have FF 97.

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I don't know what is happening,because this problem occurs randomly. One time it works fine,and the next time the problem is there.

I've decided to just live with it.
Thanks for the help.
BB