Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Links do not load on firefox

zaideemah
zaideemah
more options

When I am on a web page, I have to click the mouse right button and select open link on new tab or windows to be able to visit the link from the same page. For example when I am on ollusa.edu, if I click academic and select schools and collages, the page will not open. I have to right click on the mouse and select open link on new tab or windows. I cleared my cache and cookies and still have the issue.

When I am on a web page, I have to click the mouse right button and select open link on new tab or windows to be able to visit the link from the same page. For example when I am on ollusa.edu, if I click academic and select schools and collages, the page will not open. I have to right click on the mouse and select open link on new tab or windows. I cleared my cache and cookies and still have the issue.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does this problem occur with links that aren't hidden in a menu, for example, a link to

https://www.mozilla.org/

in the middle of a post?

Could you test in Firefox's Safe/Troubleshoot Mode? In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Safe/Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?