Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has WIFI stability issues.

  • 7 uphendule
  • 1 inale nkinga
  • 27 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Firefox has WIFI stability issues. Chrome remains stable, but Firefox loses connectivity every 5 to 10 minutes. A refresh is required and often that does not solve the issue. A complete reboot of Firefox is required.

All Replies (7)

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

more options

No dialog box appears. I have however gone into the burger menu and selected 'Start in troubleshoot (Safe) Mode'. I've done this 2 days in a row now. I know it is not my Internet because I am using Chrome for my work Gmail and all GDocs and haven't had a single issue. I just like to use Firefox for my personal stuff... but it is becoming more of a hack than useful.

I have just got a new laptop. Firefox was slow on my last laptop and often crashed, but it worked at least 50% of the day. This new laptop is much quicker, so not sure why it would be worse off.

Helpful?

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

Helpful?

more options

Hi,

I am now getting the attached message.

Helpful?

more options

Isisombululo Esikhethiwe

Helpful?

more options

Thank you! Not sure which one of your solutions worked.. because I tried most of them.. but problem seems to be resolved!

THANK YOU!

Helpful?

more options

Glad to help. Safe Surfing.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.