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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't access some website.

  • 5 uphendule
  • 1 inale nkinga
  • 1034 views
  • Igcine ukuphendulwa ngu Trung Kiên

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I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still work,pls help me.

I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still work,pls help me.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

I found more information. The DC in SSL_ERROR_DC_EXPIRED = Delegated Credentials. Facebook is a pioneer of using delegated credentials, which is said to be a more secure way of distributing certificates. (11/1/2019 article)

Could you try clearing your Firefox web cache to see whether that makes any difference to this problem? This article has the steps -- just select Cached Web Content, don't delete all the cookies and site data:

How to clear the Firefox cache

Any improvement on the next try?


This was a hidden feature up to Firefox 89 but is now enabled. If we can't get it to work, here is how you would turn it back off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste security.tls.enable_delegated_credentials and pause while the list is filtered

(3) Double-click the preference to switch the value from true to false

More info on about:config: Configuration Editor for Firefox.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

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Thank you for the screenshots. I haven't been able to find any information on that error code "SEC_ERROR_DC_EXPIRED".

Can you access Facebook in a private window (Ctrl+Shift+P) ? I suggest trying that because it won't use the Facebook Container and I want to see whether that makes any difference.

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Isisombululo Esikhethiwe

I found more information. The DC in SSL_ERROR_DC_EXPIRED = Delegated Credentials. Facebook is a pioneer of using delegated credentials, which is said to be a more secure way of distributing certificates. (11/1/2019 article)

Could you try clearing your Firefox web cache to see whether that makes any difference to this problem? This article has the steps -- just select Cached Web Content, don't delete all the cookies and site data:

How to clear the Firefox cache

Any improvement on the next try?


This was a hidden feature up to Firefox 89 but is now enabled. If we can't get it to work, here is how you would turn it back off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste security.tls.enable_delegated_credentials and pause while the list is filtered

(3) Double-click the preference to switch the value from true to false

More info on about:config: Configuration Editor for Firefox.

Okulungisiwe ngu jscher2000 - Support Volunteer

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I can use Facebook now,thanks a lot

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Hi Trung Kiên, thank you for reporting back. Which method ended up working for you?

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I disabled the "security.tls.enable_delegated_credentials" in about:config and Facebook work again