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Firefox deletes all my logins Win 10, avast security.

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  • Igcine ukuphendulwa ngu gchdevon

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All my logins and passwords were deleted about a month ago, I seem to associate it with an update. My current version = 68.01 64 bit. I begegan to repopulate the saved logins althoughinitially it was not saving them all. Then today it happened again. I was not doing anything unusual, I just attempted to sign in to a website and nothing was auto filled, looked at saved log ins and all logins gone. Using PC with Win 10 and Avast security.

All Replies (6)

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

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FredMcD said

written down.

In my opinion the best way ! It's safe and easy to access. I always use good ol' fashioned pen and paper ......

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Well triedall the fixes suggested. The Firefox extention says "no back up detected uninstalling extension". Logins.json file does not indicate it is corrupt. Have not rolled back to an earlier version, will try and persevere with firefox as is and enter logins from notes, which may be safer anyway.

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If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

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Thank you for your help. Unfortunately the profile manager only lists 1 - default, profile.