Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Facebook Like Icons are not displaying - Please Help

  • 7 uphendule
  • 4 zinale nkinga
  • 56 views
  • Igcine ukuphendulwa ngu Marc-FL

more options

RE: Windows 10 64-bit with Firefox 59.0 - Facebook "Like" Icons no longer display Firefox is no longer displaying the "Like" icons on Facebook. I have already tried a new profile and a Firefox refresh. See screenshot below. Can anyone help? Thank You!

RE: Windows 10 64-bit with Firefox 59.0 - Facebook "Like" Icons no longer display Firefox is no longer displaying the "Like" icons on Facebook. I have already tried a new profile and a Firefox refresh. See screenshot below. Can anyone help? Thank You!
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

UPDATE Facebook fixed itself spontaneously. Thank you for your replies and time.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

more options

Hi, could you try this please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

In case the above doesn't do the trick :

Are you using Tracking Protection  ?

In that case, would you please turn it off on that page and see if that will make a difference  ?

See : https://support.mozilla.org/en-US/kb/tracking-protection

more options

Pkshadow : I tried uninstalling as you suggested, but it didn't fix the issue.

Happy112: Tracking protection is off.

Does anyone else know what could be causing this? Thank You.

more options

It could be the work of one of your extensions (providing you have any), so let's try Firefox in Safe Mode :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Does that make the 'Like' icons reappear  ?

more options

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

more options

Thanks for replying.

Happy112: Safe mode with no extensions - no change.

cor-el: Network Monitor shows all green 200's under status when I hover over like and the icons fail to load.

Web Developer: You didn't provide enough information for me to determine if there are "messages about blocked content and about the presence of mixed or unsafe content"

more options

Isisombululo Esikhethiwe

UPDATE Facebook fixed itself spontaneously. Thank you for your replies and time.