Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can't I open ANY of my saved files (web page, html only) since I upgraded to 53.0? Other browsers, I.E. Google, Adobe opens them just not my default Firefox

  • 7 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Running Windows 7 Ultimate. I also noticed I have FF 44 setup(1-28-16) in my downloads. Is it okay to delete that?

Running Windows 7 Ultimate. I also noticed I have FF 44 setup(1-28-16) in my downloads. Is it okay to delete that?

Isisombululo esikhethiwe

Once you are sure the problem is gone, Please flag your last post as Solved Problem so others will know.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (7)

more options

rascalmantim@yahoo.com said

I have FF 44 setup(1-28-16) in my downloads. Is it okay to delete that?

Once the installer has done its job, it's no longer needed. However, you may want to save it somewhere JIC.


Why can't I open ANY of my saved files

What happens when you try?

more options

When I try to open the files they all come up blank. Even the web page tab is blank.

more options

This sounds like the same issue as a thread from last week:

After the v53 update, on Firefox on OS X, I can't display a local HTML file using file:/// regardless of the browser.tabs.remote.separateFileUriProcess setting.

In that case, the file could be opened in Firefox's Safe Mode, which suggested one of the extensions might be to blame, but there wasn't a final report back.

more options

Another user narrowed it down to NoScript. There is a thread about this on the NoScript forum: https://forums.informaction.com/viewtopic.php?f=7&t=22761

The consensus there is if you turned on "Allow local links" for Trusted sites, then file:/// doesn't load. You can turn that off here:

NoScript "S" button > Options > Advanced > Trusted mini-tab

See attached screenshot

Or:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste nosc and pause while the list is filtered

(3) If the noscript.allowLocalLinks preference is bolded and "user set" to true, double-click it to restore the default value of false

In my test, the results are instant: when this is on/true, files do not load, as soon as I set it back to off/false, back to normal.

Could you test that?

more options

Thank all of u for ur help. I did a recovery from an earlier date from back-up & it resolved my problem.

more options

Okay, after everything updates again, if the problem returns, you can try the fix here.

more options

Isisombululo Esikhethiwe

Once you are sure the problem is gone, Please flag your last post as Solved Problem so others will know.