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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Chrome OK for metrowestbball.com, but w/ Firefox get blank white screen. Also a problem with another site w/ Firefox.

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  • Igcine ukuphendulwa ngu FredMcD

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Trying to access metrowestbball.com site to login for basketball. It works OK with Chrome (it takes a few seconds for the content to appear) but I just get a blank white screen with Firefox.

At athletics.wheatoncollege.edu with Firefox I get: java.lang.IllegalArgumentException: illegal cookie name: %20unveils%20a%20new%20brand%20and%20visual%20identity. |utmcct Works OK with Chrome.

Trying to access metrowestbball.com site to login for basketball. It works OK with Chrome (it takes a few seconds for the content to appear) but I just get a blank white screen with Firefox. At athletics.wheatoncollege.edu with Firefox I get: java.lang.IllegalArgumentException: illegal cookie name: %20unveils%20a%20new%20brand%20and%20visual%20identity. |utmcct Works OK with Chrome.

Isisombululo esikhethiwe

When I access http://metrowestbball.com/ the screen opens to a full page flash player.

Disable your player blocker and/or ad blocker for that site.

I had no problem with http://athletics.wheatoncollege.edu/landing/index (redirected)

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Isisombululo Esikhethiwe

When I access http://metrowestbball.com/ the screen opens to a full page flash player.

Disable your player blocker and/or ad blocker for that site.

I had no problem with http://athletics.wheatoncollege.edu/landing/index (redirected)

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Thanks Fred, both problems are now solved. For the first web site, I still got the white screen even after allowing pop-ups for that site, but after clearing all history, cache and cookies, exiting Firefox and then restarting, both sites are back to normal.

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Glad to help. Safe Surfing.