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AOL email screens now are not displaying correctly. Menu and toolbar icons are blank. AOL displays correctly if I use MS Internet Explorer or Google Chromee

Kuphostiwe

AOL email screens now are not displaying correctly. Menu and toolbar icons are blank. AOL displays correctly if I use MS Internet Explorer or Google Chrome.

AOL email screens now are not displaying correctly. Menu and toolbar icons are blank. AOL displays correctly if I use MS Internet Explorer or Google Chrome.

Isisombululo esikhethiwe

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Funda le mpendulo ngokuhambisana nalesi sihloko 0

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
  • Google Update
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 23.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Did this just happen overnight?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Did this just happen overnight? Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe websites. Are there any problems? Then restart.

Umnikazi wombuzo

Did all of the above and there is no change. Been going on for several weeks. I use different web browser for AOL mail.

Did all of the above and there is no change. Been going on for several weeks. I use different web browser for AOL mail.
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


Problems have been coming up with v49 and 50. You may want to think about going back a version.

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' ------------------ Problems have been coming up with v49 and 50. You may want to think about going back a version.

Umnikazi wombuzo

Ran safe mode with network. AOL not working correctly with Firefox. Tried Google Chrome AOL displays screens correctly.

Ran safe mode with network. AOL not working correctly with Firefox. Tried Google Chrome AOL displays screens correctly.
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

I've called for more help.

I've called for more help.

Umnikazi wombuzo

I found the following:

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

I followed the instructions on Firefox refresh and now AOL is working correctly.

I found the following: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings I followed the instructions on Firefox refresh and now AOL is working correctly.
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.

Umnikazi wombuzo

Problem solved.

Problem solved.