Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

new incoming email wont highlight in inbox

  • 2 uphendule
  • 1 inale nkinga
  • 32 views
  • Igcine ukuphendulwa ngu btmgtt

btmgtt
btmgtt

new incoming emails do not highlight in bold in inboxes - sometimes only the most recent highlights but mostly non highlight. I have tried making amendments in the option/display tab but this doesn't solve the problem.

new incoming emails do not highlight in bold in inboxes - sometimes only the most recent highlights but mostly non highlight. I have tried making amendments in the option/display tab but this doesn't solve the problem.

All Replies (2)

amanchesterman
amanchesterman

This sometimes happens because the folder index has become corrupted and needs to be rebuilt. Right-click on the folder affected and select Properties from the drop-down menu. Then on the General tab click the 'repair folder' button.

btmgtt
btmgtt Umnikazi wombuzo

I've tried clicking on the 'repair folder' button in properties the problem still remains.