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Latest Flash does not work in 43.0; works in 42.0 (but with protected mode off)

Kuphostiwe

I updated Flash in Firefox 42.0 to version 2.0.0.235. It crashed 90% of the time, even with hardware acceleration off. It does not crash with Flash Protected Mode turned off. I then updated Firefox to 43.0. Flash crashes every time, even with Flash Protected Mode off. No Flash problems on this Win-10 PC with Microsoft Edge or Chrome. Seems that FIrefox 43 and Flash are incompatible. Hopefully Mozilla and/or Adobe will fix in the next release.

I updated Flash in Firefox 42.0 to version 2.0.0.235. It crashed 90% of the time, even with hardware acceleration off. It does not crash with Flash Protected Mode turned off. I then updated Firefox to 43.0. Flash crashes every time, even with Flash Protected Mode off. No Flash problems on this Win-10 PC with Microsoft Edge or Chrome. Seems that FIrefox 43 and Flash are incompatible. Hopefully Mozilla and/or Adobe will fix in the next release.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Navionics ChartInstaller Plugin
  • DivX Web Player version 3.1.1.9
  • DivX VOD Helper Plug-in
  • Garmin Communicator Plug-In 2.9.1.0
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • Office Live Update v1.5
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0
  • 5.1.41105.0
  • VLC media player Web Plugin
  • NPWLPG
  • iTunes Detector Plug-in

Isisebenziso

  • Firefox 42.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/42.0/WINNT/en-US/

Izandiso

  • Adblock Plus 2.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Avast Online Security 10.3.3.13 (wrc@avast.com)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce 8400 GS
  • adapterDescription2:
  • adapterDeviceID: 0x06e4
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 10-13-2015
  • driverDate2:
  • driverVersion: 9.18.13.4192
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 8400 GS Direct3D11 vs_4_0 ps_4_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4255 izisombululo 59592 izimpendulo
Kuphostiwe

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Umnikazi wombuzo

Thanks, but as I said in original post, I had protected mode off, and hardware acceleration disabled. Graphics drivers are up to date. But Flash still crashes with Firefox 43.0 and 43.0.1. Backing up to 42.0, Flash works, which leads me to conclude that something in 43.0 broke Flash, and least for me.

Thanks, but as I said in original post, I had protected mode off, and hardware acceleration disabled. Graphics drivers are up to date. But Flash still crashes with Firefox 43.0 and 43.0.1. Backing up to 42.0, Flash works, which leads me to conclude that something in 43.0 broke Flash, and least for me.
FredMcD
  • Top 10 Contributor
4255 izisombululo 59592 izimpendulo
Kuphostiwe

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Impendulo Ewusizo

I just reinstalled 43.0.1 to demo the crash - these two crashes are when accessing the Adobe Flash test page. Protected mode is off. bp-4559af22-d6e8-4451-9187-289872151222 12/21/2015 11:27 PM bp-1aa7ceac-ee23-45d6-80e7-d540b2151222 12/21/2015 11:25 PM

These earlier crashes are with 42.0 with Protected mode ON. 42.0 does NOT crash with Protected mode OFF. bp-3f8d7352-cc24-48e3-a2ee-683062151222 12/20/2015 4:18 PM bp-037cca84-78b0-48d6-a6cc-834222151222 12/20/2015 4:17 PM

I just reinstalled 43.0.1 to demo the crash - these two crashes are when accessing the Adobe Flash test page. Protected mode is off. bp-4559af22-d6e8-4451-9187-289872151222 12/21/2015 11:27 PM bp-1aa7ceac-ee23-45d6-80e7-d540b2151222 12/21/2015 11:25 PM These earlier crashes are with 42.0 with Protected mode ON. 42.0 does NOT crash with Protected mode OFF. bp-3f8d7352-cc24-48e3-a2ee-683062151222 12/20/2015 4:18 PM bp-037cca84-78b0-48d6-a6cc-834222151222 12/20/2015 4:17 PM
FredMcD
  • Top 10 Contributor
4255 izisombululo 59592 izimpendulo
Kuphostiwe

reinstalled 43.0.1 to demo the crash bp-4559af22-d6e8-4451-9187-289872151222 bp-1aa7ceac-ee23-45d6-80e7-d540b2151222

Signature F1398665248

Process Type plugin Shockwave Flash Version: 20.0.0.235

Attention Sumo's there are 20 related bug reports. Most about flash. +++++++++++++++++++++++++++++++++++ These earlier crashes are with 42 bp-037cca84-78b0-48d6-a6cc-834222151222 bp-3f8d7352-cc24-48e3-a2ee-683062151222

Signature F1398665248

Process Type plugin Shockwave Flash Version: 20.0.0.235

Attention Sumo's there are 20 related bug reports. Most about flash.


This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

'''''reinstalled 43.0.1 to demo the crash''''' bp-4559af22-d6e8-4451-9187-289872151222 bp-1aa7ceac-ee23-45d6-80e7-d540b2151222 Signature F1398665248 Process Type plugin Shockwave Flash Version: 20.0.0.235 Attention Sumo's there are 20 related bug reports. Most about flash. +++++++++++++++++++++++++++++++++++ '''''These earlier crashes are with 42''''' bp-037cca84-78b0-48d6-a6cc-834222151222 bp-3f8d7352-cc24-48e3-a2ee-683062151222 Signature F1398665248 Process Type plugin Shockwave Flash Version: 20.0.0.235 Attention Sumo's there are 20 related bug reports. Most about flash. ----------------- This is not a cure, but should let the web page load without crashing. '''[https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Flash block]''' {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it ----------- If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Impendulo Ewusizo

Thanks very much, I have tried all the above (graphics acceleration off, latest graphics drivers, and Protect mode off) before coming here - but Flash 43 still crashes. Something was changed between 42.0 and 43.0 that breaks Flash. Thanks for all your suggestions, but the only thing that will make a difference is if Mozilla fixes whatever was broken between those two versions.

Thanks very much, I have tried all the above (graphics acceleration off, latest graphics drivers, and Protect mode off) before coming here - but Flash 43 still crashes. Something was changed between 42.0 and 43.0 that breaks Flash. Thanks for all your suggestions, but the only thing that will make a difference is if Mozilla fixes whatever was broken between those two versions.
FredMcD
  • Top 10 Contributor
4255 izisombululo 59592 izimpendulo
Kuphostiwe
'''[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]''' {web link}
Sugram22 2 izisombululo 129 izimpendulo
Kuphostiwe

disabling it no longer works, protected mode still runs after u disable it from firefox v44 & v45, i open task manager & i see 2 flash processes running (one of the 1 is protected mode), in v40-42 i tried it to & then after disabling it there was 1 flash running, so it means we can no longer disable it

disabling it no longer works, protected mode still runs after u disable it from firefox v44 & v45, i open task manager & i see 2 flash processes running (one of the 1 is protected mode), in v40-42 i tried it to & then after disabling it there was 1 flash running, so it means we can no longer disable it
Sugram22 2 izisombululo 129 izimpendulo
Kuphostiwe

(FIX)

disabling it no longer works, protected mode still runs after u disable it from firefox v44 & v45, i open task manager & i see 2 flash processes running (one of the 2 is protected mode), in v40-42 i tried it to & then after disabling it there was 1 flash running, so it means we can no longer disable it, i talk about versions i remember it was disabled, new i can't BDW i herd no1 has gotten virus cause of disabling it, so i guess win has enough good security this days + fox to

(FIX) disabling it no longer works, protected mode still runs after u disable it from firefox v44 & v45, i open task manager & i see 2 flash processes running (one of the 2 is protected mode), in v40-42 i tried it to & then after disabling it there was 1 flash running, so it means we can no longer disable it, i talk about versions i remember it was disabled, new i can't BDW i herd no1 has gotten virus cause of disabling it, so i guess win has enough good security this days + fox to
FredMcD
  • Top 10 Contributor
4255 izisombululo 59592 izimpendulo
Kuphostiwe

Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version: 20.0.0.306 Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.


https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security

Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''Version: 20.0.0.306''' '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note:''' Optional offer: McAfee Security https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note:''' Optional offer: McAfee Security
Sugram22 2 izisombululo 129 izimpendulo
Kuphostiwe

FredMcD said

Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version. Flash Player Version: 20.0.0.306 Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox). Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x. https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security

did i say i have more then 1ver on my PC? no i did not, i said in which ver protect mode was disabled & which version disable was possible

''FredMcD [[#answer-853637|said]]'' <blockquote> Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''Version: 20.0.0.306''' '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note:''' Optional offer: McAfee Security https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note:''' Optional offer: McAfee Security </blockquote> did i say i have more then 1ver on my PC? no i did not, i said in which ver protect mode was disabled & which version disable was possible
Sugram22 2 izisombululo 129 izimpendulo
Kuphostiwe

FredMcD said

Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version. Flash Player Version: 20.0.0.306 Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox). Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x. https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security

i said in which ver of firefox disabling protected mode was possible, its kind off a bug report that it can't be disabled anymore despite that there is disable option in settings & About:Config, u can disable protected mode, but protected mode will still work/run

''FredMcD [[#answer-853637|said]]'' <blockquote> Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''Version: 20.0.0.306''' '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note:''' Optional offer: McAfee Security https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note:''' Optional offer: McAfee Security </blockquote> i said in which ver of firefox disabling protected mode was possible, its kind off a bug report that it can't be disabled anymore despite that there is disable option in settings & About:Config, u can disable protected mode, but protected mode will still work/run

Okulungisiwe ngu Sugram22