Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can't I watch HD videos?

  • 2 uphendule
  • 2 zinale nkinga
  • 194 views
  • Igcine ukuphendulwa ngu reevesCFC

more options

When I am watching videos on Youtube, I only have the 360p option for video quality. Also, when I fullscreen a video on other sites, it stays as 360p. It used to switch to HD. On other browsers everything seems normal. I've got the latest version of Firefox.

Isisombululo esikhethiwe

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio playback problems on Firefox for Windows

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio playback problems on Firefox for Windows

more options

philipp said

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio playback problems on Firefox for Windows

Thanks a lot.