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Why can't I watch HD videos?

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  • 159 views
  • Igcine ukuphendulwa ngu reevesCFC

reevesCFC
reevesCFC

When I am watching videos on Youtube, I only have the 360p option for video quality. Also, when I fullscreen a video on other sites, it stays as 360p. It used to switch to HD. On other browsers everything seems normal. I've got the latest version of Firefox.

When I am watching videos on Youtube, I only have the 360p option for video quality. Also, when I fullscreen a video on other sites, it stays as 360p. It used to switch to HD. On other browsers everything seems normal. I've got the latest version of Firefox.

Isisombululo esikhethiwe

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio problems on Firefox for Windows N editions

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

philipp
philipp
  • Moderator

Isisombululo Esikhethiwe

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio problems on Firefox for Windows N editions

reevesCFC
reevesCFC Umnikazi wombuzo

philipp said

hi reevesCFC, in case you are using a Windows 10 N version, you might have to manually install missing codecs that are necessary for HD media playback on the system: Fix video and audio problems on Firefox for Windows N editions

Thanks a lot.