Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

exploit-winamp.pls.b.gen keeps appearing in my Firefox profiles file

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu John99

revik1
revik1
more options

This is becoming a disabling issue. I may have to uninstall Firefox permanently because it only occurs when Firefox is installed. McAfee finds it and supposedly kills it after a re-boot, but it rebuilds itself. I can look at the file and delete it only to watch it return immediately. None of the other Malware killers I have tried even find the file. It is a very old Trojan that exploited a 2006 version of Winamp (which was never installed on this machine). I am at wits end, but I can't tolerate a forced re-boot every hour or so. If anyone has had any success with this I would be grateful. BTW - Lenovo Laptop, Windows, 8.1, not a problem on my desktop on the same network. Several other folks reported this problem but nobody stated that their repair actions were successful. Thanks.

This is becoming a disabling issue. I may have to uninstall Firefox permanently because it only occurs when Firefox is installed. McAfee finds it and supposedly kills it after a re-boot, but it rebuilds itself. I can look at the file and delete it only to watch it return immediately. None of the other Malware killers I have tried even find the file. It is a very old Trojan that exploited a 2006 version of Winamp (which was never installed on this machine). I am at wits end, but I can't tolerate a forced re-boot every hour or so. If anyone has had any success with this I would be grateful. BTW - Lenovo Laptop, Windows, 8.1, not a problem on my desktop on the same network. Several other folks reported this problem but nobody stated that their repair actions were successful. Thanks.

All Replies (1)

John99
John99
more options

if you have paid for McAfee software and that detects but fails to properly remove the problem than why not contact McAfee for assistance. They appear to be already aware of this

Someone else reported a similar problem on this forum and apparently resolved the issue using standard advice: