Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

frequently crashes during spell check

  • 7 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu jeffrollason

jeffrollason
jeffrollason
more options

Often crashes during spell check. Crash report included in previous posts as forum posting does not allow text file to be attached. Thunderbird did not offer a chance to post crash report on crash, so this is gleaned from re-start

Often crashes during spell check. Crash report included in previous posts as forum posting does not allow text file to be attached. Thunderbird did not offer a chance to post crash report on crash, so this is gleaned from re-start

All Replies (7)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

troubleshooting information on this post https://support.mozilla.org/en-US/questions/1053086

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It looks like this crash has been around a while. Bug 834487 is tracking it

Lets see if we can workout the cause. It looks from the bug report it is still something of a mystery.

So language? Dictionary used? Do you have issues if you use another dictionary?

Does the message contain information pasted from another source like word or Excel or Libre Office?

jeffrollason
jeffrollason Umnikazi wombuzo
more options

It is english using English (United Kingdom) I have not used another dictionary. I guess it crashes about one in about 50 spell corrections and crashes if I ask it to correct (it switches to "not responding" and never recovers).

The table was taken from "troubleshooting information from Thunderbird menu, which it gives an option to e-mail, but I do not have a support e-mail, so the best I could do was to paste into the forum message.

Thanks

downunder47
downunder47
more options

XP, lots of memory and disk space. 24.8.1 works fine. In later versions, while in spell check, some times the machine hangs up. Nothing works. Must Ctrl/Alt/Del and kill Thunderbird.

I allow updating to later versions, but this problem returns, so I revert to 24.8.1 and it works again.

jeffrollason
jeffrollason Umnikazi wombuzo
more options

downunder47 said

XP, lots of memory and disk space. 24.8.1 works fine. In later versions, while in spell check, some times the machine hangs up. Nothing works. Must Ctrl/Alt/Del and kill Thunderbird. I allow updating to later versions, but this problem returns, so I revert to 24.8.1 and it works again.

how do you revert to 24.8.1 ?

I have just had one more crash so would like to find a more stable version

jeffrollason
jeffrollason Umnikazi wombuzo
more options

I'm still getting endless crashes during spell check, so that my regular routine is to grab a screen image of my mail and past that into a new mail after I have re-started Thunderbird. I'm going to install and older version of thunderbird 24.8.1 to see if it fixes is. Please fix this in the current release.

While there also fix that mailing to my mail groups fails 100% unless I backspace over the last letter in the mailgroup name and re-type it. All annoying and slows me up.

jeffrollason
jeffrollason Umnikazi wombuzo
more options

I reverted to 24.8.1 and it still crashes. So I will re-update to the latest again.

In the meantime I think I'll just have to turn spelling off.

Even if the bug cannot be fixed, can you put in defensive code that if it fails that it simply does not do a spelling correction rather than crash? As-is it appears to crash maybe one in 10 to 20 words or so.