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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Click tools, options and my options don't show. Why

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  • Igcine ukuphendulwa ngu SoulStealer
  • Kusonjululiwe

Firefox 35.0.1.

When I chick Tools, Options, I get the popup window but it's blank. What happened?

Firefox 35.0.1. When I chick Tools, Options, I get the popup window but it's blank. What happened?

Isisombululo esikhethiwe

The Ghostery extension has been reported to cause this issue.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

Type about:preferences<enter> in the address bar.

Hello,

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Thank you!

Isisombululo Esikhethiwe

The Ghostery extension has been reported to cause this issue.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Thanks everyone.

I did a complete reset. I exported my bookmarks to a file then deleted FF & the folder in the roaming file.

I now have a clean install to work with & won't be loading Ghostery back on board.

Now my next step is to figure out why videos on weather channel & wild earth.tv won't play even with a clean install.

Soulstealer2

Do you have the Shockwave Flash plugin installed and enabled if you check that in "Firefox/Tools > Add-ons > Plugins"?

You can find the latest Flash player versions for Firefox on this page:

Yes I do have shockwave Flash plugin and active.

Soulstealer2