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Firefox crashes

  • 5 uphendule
  • 57 zinale nkinga
  • Igcine ukuphendulwa ngu dustinsherrill

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Firefox 29.0.1 Shockwave flash plugin Windows 7 Professional service pack 1

I keep both Firefox and plugins up to date. Lately the shockwave flash plugin frequently crashes on youtube videos. Also some issues with a CMS system I need to use.

I can switch to chrome and watch the videos ok but I'd rather stay in firefox.

Crash report D: 43324263-5134-4f56-ab95-e9bcf2140515 Signature: F1398665248_____________________________

All Replies (5)

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Been there, done that. I have the most up-to-date Firefox and Flash Plugin. Quitting and restarting firefox helps for awhile but the problem recurs.

The support page says: If Flash continues to crash, updating to the latest version of Flash should fix the issue.

But I have the latest version.

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You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins".
That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.

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I was having this issue. I uninstalled FoxIt Reader (including the browser plugin that came with it). I installed Adobe Reader instead. Now when I go to a page with flash it works. YouTube is working for me now also.

Since I use Firefox both at work and home and it wasn't crashing at work I reasoned it had to be the FoxIt Reader plugin. It was the only thing that was different between my PCs.