Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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My Gmail Account recovery

James replied
Rasel Vai

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please My Gmail Id [edited] @gmail.com

由 James 於 修改

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This isn't gmail support - this is Firefox browser user forum help. You need to contact Gmail support about your issue.

Rasel Vai said

Dear Google team, there is a problem in two step verification in my Gmail.

How do you figure this Mozilla community support forum is Google or Gmail support?

You need to contact the Gmail support team for support.

How to recover your Google Account or Gmail https://support.google.com/accounts/answer/7682439?hl=en