搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Suspicious sign in

  • 1 回覆
  • 0 有這個問題
  • 最近回覆由 Paul

more options

Hi there, on Monday on 3:43 and 4:41 o clock I got two emails reading „Your Mozilla account was used to sign in“. I didnt Login by myself at this Point, also was not using Firefox for some time.

The E-Mails seemed legit, but I went directly to the Mozilla Website by Browser without clicking links in the emails.

In the recent activity the Login attempts were visible. There were no unknown devices connected.

At 8:54 I changed my Password and activated 2FA.

Can you tell if someone truly accessed my account? Or did the person just try?

Thanks, Daniel

Hi there, on Monday on 3:43 and 4:41 o clock I got two emails reading „Your Mozilla account was used to sign in“. I didnt Login by myself at this Point, also was not using Firefox for some time. The E-Mails seemed legit, but I went directly to the Mozilla Website by Browser without clicking links in the emails. In the recent activity the Login attempts were visible. There were no unknown devices connected. At 8:54 I changed my Password and activated 2FA. Can you tell if someone truly accessed my account? Or did the person just try? Thanks, Daniel
附加的畫面擷圖

所有回覆 (1)

more options

Hi

What I think has happened is that your username and password was used to log in to your account. The most common method for attackers to obtain user/password in these situations is malware installed on your computer. You should consider anything in your account compromised

At a minimum you should change your password to something you don't use on any other accounts. You may want to delete and recreate your account fresh for peace of mind. Consider enabling 2FA which would prevent someone with only the username and password from logging in to the account.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題