Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

why is firefox not showing up in my authenticator app

  • 1 回覆
  • 2 有這個問題
  • 23 次檢視
  • 最近回覆由 cor-el

Craig A. Smith
Craig A. Smith
more options

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

Why is firefox not showing up in my authenticator app??? I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know '''why '''Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You normally scan the QR code with your preferred authenticator app. Didn't you do this as you would have to enter a 6 digit TOTP code to confirm that the app is working? If you didn't export/safe migrate codes in your authenticator app then use a recovery code to disable and re-enable 2FA and generate new recovery codes.