EXCEPTION_ACCESS_VIOLATION_READ
I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.
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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support).
- click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternately, you can open about:crashes via the location/address bar.
See "Viewing reports outside of Firefox":
I went into troubleshoot mode and it just brought me to a page. I refreshed Firefox and cleared cache. Not sure what else or what I am supposed to do in here.
The crash appears to be related to Nvidia software. Visit about:third-party in the address bar and try blocking nvwgf2umx.dll then restart the browser.
Try updating your graphics drivers from the Nvidia site.