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I NEED HELP

  • 7 回覆
  • 0 有這個問題
  • 5 次檢視
  • 最近回覆由 Matt Rubino

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Hello,

I need serious help with firefox and why it is always crashing. It is messing with a lot of stuff and I don't know what to do.

Hello, I need serious help with firefox and why it is always crashing. It is messing with a lot of stuff and I don't know what to do.

所有回覆 (7)

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Does it still happen in Troubleshoot Mode?

Go to about:crashes in the address bar, submit any recent pending crash reports related to the issue and share the report IDs here.

有幫助嗎?

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bp-2f8c85f5-18b4-404d-9226-3b7100240410

zeroknight said

Does it still happen in Troubleshoot Mode? Go to about:crashes in the address bar, submit any recent pending crash reports related to the issue and share the report IDs here.

bp-2f8c85f5-18b4-404d-9226-3b7100240410

有幫助嗎?

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It's something with NVidia GPU drivers. Do you have additional Intel GPU?

有幫助嗎?

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TyDraniu said

It's something with NVidia GPU drivers. Do you have additional Intel GPU?

No I use a NVIDIA 3070

有幫助嗎?

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So it is the only GPU? Okay.

有幫助嗎?

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The Nvidia GPU is active according to the crash report, using a recent driver (4-2-2024, 31.0.15.5212).

You may need to disable hardware acceleration.

Does the ESR version (115) work with hardware acceleration without crashing?

有幫助嗎?

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zeroknight said

The Nvidia GPU is active according to the crash report, using a recent driver (4-2-2024, 31.0.15.5212). You may need to disable hardware acceleration. Does the ESR version (115) work with hardware acceleration without crashing?

I turned it off in firefox, GPU is up to date with the most recent driver. I will see how it does tonight when I am live. Thank you for the help.

有幫助嗎?

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