Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

New Firefox GPC 120 setting causes problems on Xfinity community forum

  • 9 回覆
  • 1 有這個問題
  • 36 次檢視
  • 最近回覆由 zeroknight

more options

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)

Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums ([https://forums.xfinity.com/ https://forums.xfinity.com/]) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.) Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.
附加的畫面擷圖

由 andyross 於 修改

所有回覆 (9)

more options

I'm not seeing this banner with either or both DNT:1 and Sec-GPC:1 enabled.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

I tried clearing cache and cookies. No change. Even worse, I had to re-clear them and log back in again because the reply box was missing again.

more options
more options

On another computer, with a FRESH install of Firefox and a FRESH profile with NO add-ons or other changes, I get the same thing. I don't think it's really Firefox related as much as Comcast/Xfinity not handling the flag properly.

more options

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having the same problem but my problem is with The Sony Community Forum. I enter my email as my Sign in ID then enter and it goes to the spinning grey circle on a white screen. My Memory and CPU gets high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have scanned for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about these Forums and Firefox. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

由 new_aged2perfection 於 修改

more options

The new setting is NOT enabled by default. If it is off, then there is something else going on.

more options

@ new_aged2perfection

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed add-ons.

You can check for issues with Total Cookie Protection.

more options

You can try a New Private Window.

more options

The banner only seems to appear for IP addresses located in regions where GPC applies. The close button adds the "hide-banner" class but it does not have any associated style so it remains visible. I see the same on Chrome with a GPC enabler extension, it seems to be an untested configuration for this site.