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Tabs freeze or crash repeatedly every time I use Firefox

  • 7 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 zeroknight

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Since my last Firefox update, tabs crash or freeze and cannot be resolved. Each time, I have to shut down Firefox to open a tab. This makes shopping impossible as links to payments do not respond or say they are loading but never load. I have tried all the possible solutions and fixes mentioned on here but nothing is working. I have never had any trouble with Firefox before so this is a pain.

Since my last Firefox update, tabs crash or freeze and cannot be resolved. Each time, I have to shut down Firefox to open a tab. This makes shopping impossible as links to payments do not respond or say they are loading but never load. I have tried all the possible solutions and fixes mentioned on here but nothing is working. I have never had any trouble with Firefox before so this is a pain.

所有回覆 (7)

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Does it still happen in Troubleshoot Mode?

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Cleared cache Cookies..etc?

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Boot the computer in Windows Safe Mode with network support to see if that has effect.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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have cleared cache and so on. several times. re-installed Firefox and still the same issue.

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Will try Safe Mode in Windows. As other browsers are okay, I'm not sure it will help but anything is worth a try at this stage

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Visit about:crashes in the address bar, submit any recent crashes reports and share the report IDs here.