搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I lost my Old sync

  • 1 回覆
  • 0 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

Today i setup my pc & after login my firefox ID i gont get sync anything. Please help me how can i get back my old data?

Today i setup my pc & after login my firefox ID i gont get sync anything. Please help me how can i get back my old data?

所有回覆 (1)

more options

Did you possibly reset the password of the Sync account because you forgot the password?

Resetting the password for the Firefox Account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

Keep in mind that Sync isn't designed to be used as a backup, but merely is meant to sync data between connected devices. Best is always to backup your personal data locally.