搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Can't change email address or add secondary email address in Firefox account without access to gmail

  • 3 回覆
  • 0 有這個問題
  • 13 次檢視
  • 最近回覆由 Dropa

more options

Can't change email address or add secondary email address in Firefox account without access to gmail. Unable to login on another device as well.

Can't change email address or add secondary email address in Firefox account without access to gmail. Unable to login on another device as well.

所有回覆 (3)

more options

If you can't access the email address and also aren't connected on other devices then your only option is to create a new Firefox Account with an email address you can confirm.

有幫助嗎?

more options

cor-el said

If you can't access the email address and also aren't connected on other devices then your only option is to create a new Firefox Account with an email address you can confirm.


Thanks for your response. The actual problem is that I can't backup my profile to be able to use with a new account since the only device connected with the current account is an Android phone. I have root access and have tried to backup profile but I'm not sure I can use it with a new account. Could you provide more information regarding backing up profile data in Firefox for Android.

TIA

有幫助嗎?

more options

Backing up the profile isn't like a Windows computer you can find and backup unfortunately Android is pretty tough on this front. And since you can't access the Primary email that was the login there nothing more that can be done because without account. Also one should un-sync all devices to so that there is no sync issue from other devices if your re-syncing to get everything to connect. The info on profile backup would seem to indicate you need to go to android forum for help here.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題