搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Gmail 2-Step Identification Issues

  • 4 回覆
  • 2 有這個問題
  • 247 次檢視
  • 最近回覆由 lachlan.k.mc

more options

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone. I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key. Any thoughts? I rather not give up Firefox.

被選擇的解決方法

Probably best is to disable 2FA and re-enable it again if you want to use this feature. This time make sure to select an authenticator method you can use.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

You should use the Google Authenticator on your smartphone instead this is better security since it changes the code so no one code is the same before. I stop using 2FA because it cause more problem then it helps.

more options

Thanks, Dropa. I thought I was using GA, until it wanted a USB key. This is my fault. I can use my Gmail on Chrome, so....

more options

選擇的解決方法

Probably best is to disable 2FA and re-enable it again if you want to use this feature. This time make sure to select an authenticator method you can use.

more options

<deleted>

由 lachlan.k.mc 於 修改