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crashes even in safe mode

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

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Firefox has been crashing all afternoon. Here are the crash reports. It is even crashing in safe mode. Firefox is up to date. All drivers are up to date. No malware found. bp-e8ece767-e2ab-413c-9c05-f89fd0211220 12/20/2021, 5:19 PM View bp-b50117d8-8c22-4b5c-aa2a-98b3f0211220 12/20/2021, 5:19 PM View bp-36f6abaa-012c-4c23-8198-d2b410211220 12/20/2021, 5:19 PM View bp-5e229ac9-b881-4d29-821d-7700e0211220 12/20/2021, 5:19 PM View bp-397d037d-8f07-42ab-a6a9-9fe180211220 12/20/2021, 5:19 PM View bp-1695b8d6-89ef-46a3-a218-6cbfa0211220 12/20/2021, 5:19 PM View bp-99676870-058b-4fe9-873b-ec0950211220 12/20/2021, 5:19 PM View bp-248791e5-0899-474f-9309-101de0211220 12/20/2021, 5:19 PM View bp-b946a395-0aba-46ec-872f-55a480211220 12/20/2021, 5:19 PM View bp-7c9432a1-3926-46c0-94e8-48c7e0211220

Firefox has been crashing all afternoon. Here are the crash reports. It is even crashing in safe mode. Firefox is up to date. All drivers are up to date. No malware found. bp-e8ece767-e2ab-413c-9c05-f89fd0211220 12/20/2021, 5:19 PM View bp-b50117d8-8c22-4b5c-aa2a-98b3f0211220 12/20/2021, 5:19 PM View bp-36f6abaa-012c-4c23-8198-d2b410211220 12/20/2021, 5:19 PM View bp-5e229ac9-b881-4d29-821d-7700e0211220 12/20/2021, 5:19 PM View bp-397d037d-8f07-42ab-a6a9-9fe180211220 12/20/2021, 5:19 PM View bp-1695b8d6-89ef-46a3-a218-6cbfa0211220 12/20/2021, 5:19 PM View bp-99676870-058b-4fe9-873b-ec0950211220 12/20/2021, 5:19 PM View bp-248791e5-0899-474f-9309-101de0211220 12/20/2021, 5:19 PM View bp-b946a395-0aba-46ec-872f-55a480211220 12/20/2021, 5:19 PM View bp-7c9432a1-3926-46c0-94e8-48c7e0211220

所有回覆 (2)

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bp-b50117d8-8c22-4b5c-aa2a-98b3f0211220 Signature: OOM | large | mozalloc_abort | webrender::renderer::Renderer::update_texture_cache

Uptime 233 seconds (3 minutes and 53 seconds)

MOZ_CRASH Reason (Sanitized) : out of memory: 0x0000000000100000 bytes requested

Crash Reason EXCEPTION_BREAKPOINT

This is for Sumo's Related Bugs 1705430 NEW --- Crash in [@ OOM | large | mozalloc_abort | webrender::renderer::Renderer::update_texture_cache]

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Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources


MemTest Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}