搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox is not loading my data on signing in

  • 1 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 jonzn4SUSE

more options

I had a problem with my laptop and had to do a clean reinstall of Windows.

On re-installing Firefox and signing into my account, I am unable to get my old Firefox data back (bookmarks, passwords, etc). I can see the old "account" in my list of connected devices but no luck with the data.

Please help - I have loads of information in the bookmarks.

Thanks much

所有回覆 (1)

more options

Here is what I was told by the Devs...

"This behavior is deliberate - the "synced tabs" feature is for showing tabs that you currently have open on other devices, and is not designed for viewing historical tabs from the current device."

With no backup or way to access that old data.. It's not looking good. Do you have other devices that you've logged into Firefox?

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題