搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Old email account deleted to avoid scammers

  • 3 回覆
  • 1 有這個問題
  • 16 次檢視
  • 最近回覆由 Kiki

more options

I had a Firefox account under my old email address but I had been scammed, so I changed my email address and deleted the old one, without updating my sync first , so I lost all of my old bookmarks, and information from my old account.When I tried to recover the information you sent a conformation email to my old account , but it was returned to you so my account was locked. what can I do to recover the lost information?

所有回覆 (3)

more options

Hi ghua5150,

Do you still have access to your old email addess? If that's so, you can follow the instruction here so our team can investigate further.

有幫助嗎?

more options

Unfortunately, no. I had been subjected to scammers, lost $64,000 in credit card debt alone, not counting having my bank accounts emptied, so I deleted the old email account on google, to create a new one. This one.

有幫助嗎?

more options

Oh, I'm so sorry to hear that. However, I'm afraid we don't have a way to recover your Firefox Accounts if you lose accses to the associated email address.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題