Why no popup on website when popup is allowed?
I need a popup in order to logon to a website. The site says that I have popups allowed but I can't get the popup. What is the problem?
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Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}
Version 8 Update 60 Release date August 18, 2015
Does Firefox display an icon on the location/address bar that a pop-up is detected and possibly blocked?
You can inspect and manage permissions for the domain in the currently selected tab via these steps:
- Click the "Site Identity Button" (globe/padlock) on the location/address bar
- Click "More Information" to open "Tools > Page Info" with the Security tab selected
Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
What security software do you have?
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.
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