Zonke iiMveliso Community Forum

I tried updating Firefox or testing for the crash in Troubleshoot Mode, but it keeps crashing every minutes or so. Here is the report ID bp-67065b07-74d6-417e-b7de-caf500260906

Hello,

I have been unable to update Firefox past 132.0.2; every time I download an update and install/restart, all tabs automatically crash upon loading regardless of the website. I can load local pages like settings or about:config, but anything that actually uses the internet goes straight to crashing (including sites as simple as google.com). I have tried restarting in Troubleshooting mode to no avail. There are no crash reports when I pull up about:crashes, so unable to post IDs here.

It is not an internet access problem (I am [unfortunately] filling out this form from Edge), and with reversion to 132.0.2 everything moves along hunky-dory. I am also able to use the newest version of Firefox on all of my work devices, so it appears to be something in particular with my person PC. Problem occurred with both Windows 10 and Windows 11.

Any help would be much appreciated- I didn't mind an older version of Firefox that worked, but there have been some MFA logons that refuse to go load in v132 so it's becoming something I'm less able to ignore now. TIA

I see this in abrt:

--- Running report_uReport --- Server responded with an error: 'Element 'desktop' is invalid: String '/usr/share/wayland-sessions/plasma.desktop' does not match the pattern '^[a-zA-Z0-9_/-]+$

--- Skipping collect_GConf --- No matching actions found for this event.

--- Skipping collect_vimrc_system --- No matching actions found for this event.

--- Skipping collect_vimrc_user --- No matching actions found for this event.

--- Running collect_xsession_errors --- No /home/j/.cache/gdm/session.log

--- Running analyze_CCpp --- Generating backtrace Backtrace is too big (295534 bytes), reducing depth to 512 Backtrace is too big (283210 bytes), reducing depth to 256 Backtrace is too big (283210 bytes), reducing depth to 128 Backtrace is too big (283210 bytes), reducing depth to 64 Backtrace is generated and saved, 23162 bytes

--- Running analyze_BodhiUpdates --- Looking for similar problems in bugzilla abrt-action-find-bodhi-update [WARNING] Duplicate Bugzilla bug '#1207138' was found Searching for updates No updates for this package found

Is this normal behavior for Firerfox 155.0 on Fedora 44 KDE-Plasma 6.7?

I have several open email tabs but they are showing nothing and when I find the email in my in box it opens blank I've also had problems with thunderbird opening have had to restart computer several times?

Was on version 115, had this problem. Updated to version 155, same problem. One of the email accounts I set up on Thunderbird is redacted1@lake48.net, registered with 123-Reg. However, this is a forwarding address and has no email server, which is why I am getting the error now.

Messages addressed to redacted1@lake48.net are forwarded to redacted2@lake48.net, which does have a server, My system was to download from there and use a rule to divert the incoming message to my redacted1@lake48.net Inbox. This has worked OK until now. Thunderbird gives me this error right at the start and then does not respond, so I cannot get in to investigate account settings, and cannot access emails in other accounts such as gmail. 123-Reg has today changed its system, assuring me I don't need to change anything. Clearly I do, but I can't get in to change it.

What should I do to resolve this? I have no other access to my emails.

I was having problems with my chromebook. when I start my chromebook and i click on the thunderbird icon it doesn't open ! I have restored my chrombook and reinstalled thunderbird again but the problem is still there. The only way to access thunderbird is to open linux and type in thunderbird and then i have access to thunderbird once I turn off my chromebook and then reopen it once again thunderbird is not working !

The Firefox Browser crashed three four times last week. Mozzila Support team after study, gave a comment that RAM capacity is Low( 4 GB in my case , laptop). Does it sound OK? Why it does not happen with Chrome or Microsoft One edge Browser? I asked this to Google Gemini. The answer is as given below: Yes, the Mozilla Support team’s explanation sounds entirely accurate.A capacity of 4 GB RAM is extremely low for a modern laptop running an operating system like Windows 10 or 11 alongside modern web applications. The operating system itself routinely consumes 2 GB to 2.5 GB of RAM just to keep your computer running, leaving very little leftover memory for heavy multitasking. Both Google Chrome and Microsoft Edge use built-in "efficiency modes" and aggressive tab-sleeping algorithms. When your computer begins running out of RAM, Chrome and Edge will silently put inactive tabs to "sleep" to free up memory before the browser crashes. [1] (https://www.superchargebrowser.com/library/firefox-vs-chrome-ram-usage-2026/) Good Solutions to Fix the Crashes- 1. Software Adjustments (Free & Immediate)If you want to keep using Firefox smoothly on 4 GB of RAM, you need to minimize its memory footprint:Reduce Firefox's Content Process Limit: By default, Firefox uses multiple processes for performance. You can lower this to restrict its memory use:Type about:config in the Firefox address bar and press Enter.Accept the warning.Search for dom.ipc.processCount.Double-click it and change the value to 1 or 2. This forces Firefox to use fewer system resources. [1] (https://en.wikipedia.org/wiki/Firefox)Enable Memory Minimization: If the browser starts slowing down, type about:memory in the address bar and click the Minimize memory usage button under the Free memory section.Use a Tab Suspender Extension: Install a lightweight add-on like Auto Tab Discard from the Firefox Add-ons store. It mimics Chrome's behavior by automatically putting background tabs to sleep.Turn Off Hardware Acceleration: Sometimes, your computer's integrated graphics conflict with Firefox under low memory conditions. Go to Firefox Settings > type "hardware" in the search box > uncheck Use recommended performance settings > uncheck Use hardware acceleration when available. [1] (https://www.reddit.com/r/firefox/comments/1pp9z79/firefox_using_massive_amounts_of_ram_and_slowing/), [2] (https://www.youtube.com/watch?v=EtXt_jw2tww). This Method I tried, but did not work-Firefox to use fewer system resources. Can you suggest how to reduce or minimize its memory footprint?

I mostly watch YouTube channels on Firefox on my laptop, but recently have had to change over to Microsoft Edge browser to watch YouTube. The reason is that during a channel stream, when an ad wants to play, YouTube and Firefox freeze and the only way to exit the screen is to either attempt to close YouTube or even open Task Manager to shut down all instances of the Firefox software. Firefox is by far my preferred browser and I'm frustrated that it is unusable in its current state. I tried to uninstall and reinstall, but this did not work. Thank you in advance for your help.

Graham Caveill

Since 3rd September 2026 Thunderbird opens a system integration window and then goes to not responding. I cannot access my emails through this software at all at the moment as there's no way past his pop up. Version 153.1.1, Windows 11 Home.

thunderbird startet nicht/ will Anmeldeinformationen für eines meiner yahoo-email-Konten in separatem Fenster / hängt komplett fest / keine Rückmeldung / kein Zugriff auf gar nichts...

Running Windows 10 (have extended security updates). Starting at version 153.0 Firefox hangs (spinning cursor) until Windows realizes it is not responding and lets me stop the program. Seems to be independent of the website (even happened on a Mozilla page). Have tried a couple of 153.xx updates and also 154 but behaves the same. On a Dell Inspiron 7570:

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz Installed RAM 8.00 GB (7.84 GB usable) Storage 932 GB HDD ST1000LX015-1U7172 Graphics Card NVIDIA GeForce 940MX (4 GB), Intel(R) UHD Graphics 620 (128 MB) Device ID 8036C0FE-3179-4D8D-8C72-672ED25B0ABA Product ID 00325-96206-88905-AAOEM System Type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Hi, Firstly, thank you for all your services.

When working in a tab, Whatsapp, Youtube, or even Buzilla when I want to report this, the tab just crash's. Sometimes I can restore it immediately, but other times if I click on "Restore this tab" repeatedly, the whole window crash's!

Starting today, Thunderbird freezes during the "loading messages" process. I get a Windows hourglass and Windows tells me Thunderbird is "not responding."

Task Manager shows TB running but not taking up very many CPU cycles.

I suspect a damaged database, but what do I know?

Each of the tabs above is an email/message that was open the last time I ran TB.

I have no control over TB as it 'spins.'

I cannot find my TB version because TB is frozen. But it is fairly recent.

I need help.

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

Hi, I have been a Thunderbird user for many years and have over 16,000 emails in my account.

Today when I launched TB it comes up with blank screen with No Response on the top left. See screen shot image upload.

I have tried launching with Thunderbird -P and it only shows default account named default.

- other places show 3 accounts with one having -release

--Users\myuserID\local\Thunderbird\profiles:

   9qflpwnsdefault
   8593y64.default-release
   fsomy6as.default

--Users\myuserID\AppData\Roaming\profiles\ shows the 3 listed above.

I have tried launching Windows 11 in Safe Mode, same issue. I have tried the Troubleshoot Tool with same result.

Any ideas on how I can get TB to load correctly and show me my emails?

Please let me know if you need additional information.

thank you, George