Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why have I suddenly got a lock on the icon, and not able to open Firefox?

  • 2 iimpendulo
  • 2 inale ngxaki
  • 7 views
  • Impendulo yokugqibela ngu Ambuman672

more options

Logged on today and found a lock symbol on the Firefox icon. I cannot open the programme unless I do it out of the sandbox. Why is this? My system is Windows XP pro.

Logged on today and found a lock symbol on the Firefox icon. I cannot open the programme unless I do it out of the sandbox. Why is this? My system is Windows XP pro.

Isisombulu esikhethiweyo

Which software are you using to create your sandbox? Perhaps someone is familiar with it, or changes to it.

Funda le mpendulo kwimeko leyo 👍 2

All Replies (2)

more options

Isisombululo esiKhethiweyo

Which software are you using to create your sandbox? Perhaps someone is familiar with it, or changes to it.

more options

For some reason my Avast malware killer had put Firefox in its sandbox. Sorted. thanks for the help.