Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 phendula
  • 2 inale ngxaki
  • 8 views
  • Impendulo yokugqibela ngu Tim

more options

This is the message received when trying to open: You can't open the application Firefox because it may be damaged or incomplete.

I appreciate your help, Paul

This is the message received when trying to open: You can't open the application Firefox because it may be damaged or incomplete. I appreciate your help, Paul

All Replies (1)

more options

Go to http://www.mozilla.org/en-US/firefox/new/ and download the latest release (8.0.1) and install again. Post back with the result